Frequently Asked Questions
How long do I have access to the course?
How does 365-day access sound? After enrolling, you have unlimited access for a whole year - across any and all devices you own.
When does the course start and finish?
The course starts once you enrol. It is a completely self-paced online course - you decide when you start and when you finish. We recommend that you put aside 2 hours a week and leave time between lectures to implement what you have learned. Ideally, the course should take no longer than 4-6 weeks to complete. If you want to move faster that is up to you but practical application is key.
Is training delivered live?
All Bite-Sized Courses are via recorded videos and audio. You can go at your own pace and access the training anytime, from anywhere you have an internet connection! We do live training on the private Facebook member community via Facebook Live and may use a webinar platform from time to time depending on the type of content being delivered. All live training is uploaded to the platform for you to watch at your convenience.
What if the course isn't for me. Can I get a refund?
Of course! We stand behind the content we teach 100%. Here’s the thing – we are providing you instant access to many hours of knowledge and a system that needs to be followed for success. If you feel that after you have completed two modules (we can see your progress! ) and complete those worksheet sessions within 30 days, and still feel that you have not gotten your money’s worth, we will give a full refund.
Be certain; we will hold you accountable on the last point – you have to do the work to be eligible for a refund.
We would like to speak with you on the phone or Skype to understand the situation before submitting the refund so that we can learn what improvements we can make. We are helping you to change your business outlook, and our primary goal is your success. If a tough conversation is needed to get you there, we are glad to have it.
I need to know more
If you have more questions please visit the FAQ section on the website for detailed information.